Vapi helps developers build, test, and deploy voice agents at scale. We enable everything in between the raw models and production, including telephony, test suites, and real-time analytics.
Our Enterprise plan includes unlimited concurrency, higher rate limits, and features like hands-on support, a shared Slack channel, HIPAA BAA and SOC 2 certifications, Single Sign-On (SSO) support (Okta, Azure AD, SAML, OIDC), and Role-Based Access Control (RBAC).
Thank you for your interest in a Data Processing Agreement (DPA). A DPA is available at no charge, but it is exclusively offered to enterprise clients. To proceed, please reach out to our Enterprise Sales team using the enterprise contact form so we can assist you directly. For GDPR-related questions, you can also visit security.vapi.ai. (According to internal documentation: a DPA is only available for enterprise customers.)
Thanks for reaching out and for evaluating Vapi. At this time, we are not able to provide or sign a Data Processing Agreement (DPA) for EU customers, as we don’t operate directly in the EU region.
We understand this may be a blocker for some use cases, and we want to be upfront so you can make the best decision for your business needs.
Please let us know if there’s anything else we can clarify.