Critical Webhook Issue
Hi Vapi Team,
I'm experiencing a critical issue where webhook configurations are not being applied to new calls, despite being correctly configured at the
assistant level.
Issue Summary:
New calls have
Problem:
When I make test calls, the call objects show:
```json
{
"server": null,
"serverUrl": null
}
What I've Tried:
I'm experiencing a critical issue where webhook configurations are not being applied to new calls, despite being correctly configured at the
assistant level.
Issue Summary:
New calls have
server.url: NOT SET in the call object, meaning webhooks never fire, even though the assistant is properly configured.Problem:
When I make test calls, the call objects show:
```json
{
"server": null,
"serverUrl": null
}
What I've Tried:
- Set webhook on assistant level (both serverUrl and server object)
- Set webhook on phone number level
- Removed phone number webhook to force inheritance from assistant
- Updated serverMessages to include multiple event types
- Verified backend endpoint is accessible and workingExpected Behavior:New calls should inherit server.url from the assistant configuration and fire webhooks to the configured endpoint.Actual Behavior:Calls have no webhook configuration at all, webhooks never fire.Request:Can you investigate why the assistant's webhook configuration is not being applied to new calls on this assistant/phone number?Thank you for your help.