evident-indigo•5w ago
None of my VAPI numbers are working
I have a few clients and none of the numbers are working NOR can I create a new number. This is a MAJOR ISSUE
10 Replies
unwilling-turquoise•5w ago
Hello VAPI Support, same here. None of the VAPI phone numbers are working. clients are complaining. MAJOR ISSUE
can anyone look into pls
yappiest-sapphire•5w ago
same here. Agents don’t work directly in the console either
evident-indigoOP•5w ago
Where is the mods? This is crazy - been down for 30 mins and my clients are not happy. Can someone answer us?!
xenophobic-harlequin•5w ago
I'm in the same boat. I
evident-indigoOP•5w ago
did you guys report the outage button under the information tab?
xenophobic-harlequin•5w ago
I did
foreign-sapphire•5w ago
Same here! Literally rolling out an assistant into production and encountered this issue. Had been working just fine all morning long.
xenophobic-harlequin•5w ago
Is there any way to tell if your numbers are down without actually calling the number? Some API endpoint to check the number?
My numbers seem to be working now. Calls are coming through at least. i hope the same for you guys!
evident-indigoOP•5w ago
Yes working now
thankfully
hopefully I dont lose a client over this
unwilling-turquoise•5w ago
yes, works fine. Not sure if it was due to free phone numbers? b/c Retell AI was working same time fine and they charge 2 usd / month for the phone number. Not sure if that happens with Twilio imported numbers too on VAPI?