URGENT! SIP Registration not maintained - trunk becomes unregistered
Our BYO SIP trunk stops working because Vapi is not maintaining SIP registration.
Provider confirms: "Your account is not registered in our system. Registration status must be maintained."
Configuration:
Despite having "Use SIP Registration" enabled, our provider shows we are NOT registered at 08:33.
Questions:
Without active registration:
Provider confirms: "Your account is not registered in our system. Registration status must be maintained."
Configuration:
- Credential ID: 0e846d42-7d85-4484-8ea6-d93dcf10503f
- "Use SIP Registration" enabled
- Domain: voip.plfon.pl
- Username: SLAPProduction
Despite having "Use SIP Registration" enabled, our provider shows we are NOT registered at 08:33.
Questions:
- Does Vapi automatically send REGISTER requests?
- Does Vapi automatically REFRESH registration before it expires?
- What is the registration refresh interval?
- Can you confirm REGISTER requests are being sent to voip.plfon.pl?
Without active registration:
- Inbound calls fail
- Outbound calls fail with 480 error
