VAPI•2mo ago

All money not showing in affiliate account

Hi, the account that I referred with my affiliation. All payments were getting received till 12:17 AM IST. But my affiliated account has made more payments after that but those are not showing up in the account. Please check screenshots.

Affiliate Account: shivamsh1999@gmail.com
Referred account: shivam.sharma@inspecthoa.com

Please check.

dramatic-maroonOP•11/3/25, 11:47 PM

Is there a bug or is there a cap for money?

Vapi Support BotAPP•11/3/25, 11:48 PM

To resolve your affiliate commission issue, please report it to the support team with all relevant details:

Affiliate Account: shivamsh1999@gmail.com
Referred Account: shivam.sharma@inspecthoa.com
Issue Description: Payments after 12:17 AM IST are not showing up.
Evidence: Attach your screenshots and include transaction timestamps.

Tip: Use a format like this for your report:

Affiliate Account: [your email]
Referred Account: [referred email]
Issue: Missing commissions after [date/time]
Expected: All commissions should be credited
Attachments: [screenshots]

Affiliate Account: [your email]
Referred Account: [referred email]
Issue: Missing commissions after [date/time]
Expected: All commissions should be credited
Attachments: [screenshots]

This will help the support team investigate and resolve your issue faster. For more on effective issue reporting, see the Vapi issue reporting guide.

Source:

How to Report Issues Effectively

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

VVapi Support Bot **To resolve your affiliate commission issue, please report it to the support te...

DuckieAPP•11/3/25, 11:50 PM

Message marked as helpful by @Shivam Sharma!

dramatic-maroonOP•11/3/25, 11:51 PM

@kyle please check

dramatic-maroonOP•11/3/25, 11:52 PM

@Arvind please help

dramatic-maroonOP•11/3/25, 11:53 PM

@Shubham Bajaj please check this

urgent-maroon•11/4/25, 12:52 AM

I'd be careful, I believe referring yourself to get money back is against TOS and can get your organization banned.

dramatic-maroonOP•11/4/25, 1:07 AM

Just to clarify — I stay in touch with the InspectHOA team regularly to help them with Vapi agent setup and development. I had initially referred them through my affiliate link, and recently they’ve started using Vapi much more heavily. That’s why I reached out when I noticed the newer payments weren’t reflected.

The referred account and my affiliate account are completely separate — they belong to different organizations and billing setups. I’m simply assisting them with their agents as part of our collaboration.

dramatic-maroonOP•11/4/25, 11:20 AM

@Praveen @Praveen Please help here as well.

dramatic-maroonOP•11/4/25, 5:24 PM

@Vapi @Duckie

Vapi Support BotAPP•11/4/25, 5:25 PM

To escalate your missing affiliate commission issue, please submit a support request using the following format:

Affiliate Account: shivamsh1999@gmail.com
Referred Account: shivam.sharma@inspecthoa.com
Issue: Commissions after 12:17 AM IST not credited
Expected: All commissions should be credited
Attachments: [screenshots]

Affiliate Account: shivamsh1999@gmail.com
Referred Account: shivam.sharma@inspecthoa.com
Issue: Commissions after 12:17 AM IST not credited
Expected: All commissions should be credited
Attachments: [screenshots]

This structured report will help the support team investigate and resolve your case efficiently. For more details, see the Vapi issue reporting guide.

Source:

How to Report Issues Effectively

dramatic-maroonOP•11/4/25, 6:13 PM

@Arvind Please check, as I'm not receiving any commissions from yesterday.

VapiAPP•11/5/25, 11:17 PM

We have reached out to the affiliate team and will let you know once we hear back from them

dramatic-maroonOP•11/7/25, 1:20 AM

Thanks Kyle!

VapiAPP•11/10/25, 11:54 PM

We are communicating to you through DMs. We will close the ticket on this side

Affiliate Account: shivamsh1999@gmail.com Referred Account: shivam.sharma@inspecthoa.com Issue: Commissions after 12:17 AM IST not credited Expected: All commissions should be credited Attachments: [screenshots]

All money not showing in affiliate account

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