Error When Creating SIP Trunk Number
I'm trying to set up an SIP Trunk from my own phone provider. But after setting it up in VAPI, I get the error ''Failed to create Sip Trunk Credential". Here's the information I was given by my phone provider:
In VAPI, I'm going to User - Account Settings - Integrations - SIP Trunk Credentials - Add New SIP Trunk
Gateway Configuration
Server: sip-mtl-03.voicemeup.com - I'm entering this in the IP Address / Domain box
Port: 5060
Netmask: 32
Outbound Protocol: UDP
Allow inbound calls - checkmark is in
Allow outbound calls - checkmark is on
Enable options ping - checkmark is off
Authentication (Optional)
Username: megtech_vapi
Password: I'm entering my regular password
Use SIP Registration - checkmark is off
Advanced Settings (Optional)
Enable leading plus for outbound calls - checkmark is off
Use Cluster SIP - checkmark is off
Tech Prefix - Left it empty
SIP Diversion Header - Left it empty
What am I doing wrong? What am I missing? Please help as this is the last step in order to launch the assistant. Thanks!
8:49
But it'S posisble i need to entermore information but i dont know
In VAPI, I'm going to User - Account Settings - Integrations - SIP Trunk Credentials - Add New SIP Trunk
Gateway Configuration
Server: sip-mtl-03.voicemeup.com - I'm entering this in the IP Address / Domain box
Port: 5060
Netmask: 32
Outbound Protocol: UDP
Allow inbound calls - checkmark is in
Allow outbound calls - checkmark is on
Enable options ping - checkmark is off
Authentication (Optional)
Username: megtech_vapi
Password: I'm entering my regular password
Use SIP Registration - checkmark is off
Advanced Settings (Optional)
Enable leading plus for outbound calls - checkmark is off
Use Cluster SIP - checkmark is off
Tech Prefix - Left it empty
SIP Diversion Header - Left it empty
What am I doing wrong? What am I missing? Please help as this is the last step in order to launch the assistant. Thanks!
8:49
But it'S posisble i need to entermore information but i dont know
