rare-sapphire•2h ago
Long response times from nowhere?
Hello, yesterday we did some test calls and it sounded just fine with no audio lags or delays. But today when we ran the same tests with exact same assistant setup there was choppy audio and long response times. What could this be caused by?
Good test: 019a2fae-7da2-7bb2-b5db-3a8068e9460f
Bad test: 019a3481-e927-7fff-b9e4-2a93174b7840
Using Twilio + GPT Realtime Cluster.
We are looking to deploy this on a larger scale (100s of calls each day) once we get it working properly.
1 Reply
Thank you for sharing the test IDs and setup details. To help narrow down the cause of the choppy audio and long response times, could you please check if there were any errors or warnings in the Vapi dashboard's Call Logs or API Logs for the "bad" test (ID: 019a3481-e927-7fff-b9e4-2a93174b7840)? If so, what did you find?
Source:
- Debugging voice agents
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