“No Recording Available” and “No Transcript Available”
Hi Vapi team,
Call ID: 019a2117-a007-7cc0-be7c-d7c40d495085
Timestamp: 2025-10-26
Expected: Call transcript and audio recording shown in call log
Received: “No Recording Available” and “No Transcript Available”
In Privacy Settings:
Audio Recording
Logging
Transcript
HIPAA Compliance
Audio Format: WAV
Please check why the transcript and recording are not being saved or displayed.
Screenshots attached.
Best,
Michal Pawel Andrzejewski
Call ID: 019a2117-a007-7cc0-be7c-d7c40d495085
Timestamp: 2025-10-26
Expected: Call transcript and audio recording shown in call log
Received: “No Recording Available” and “No Transcript Available”
In Privacy Settings:
Audio Recording
Logging
Transcript
HIPAA Compliance
Audio Format: WAV
Please check why the transcript and recording are not being saved or displayed.
Screenshots attached.
Best,
Michal Pawel Andrzejewski
