[URGENT] Calls Ending with “Customer Did Not Answer” — Twilio Error 31920
Starting today, all our calls are ending with the status “Customer Did Not Answer.”
Upon checking the Twilio logs, we noticed the following recurring error: Error 31920.
Could you please help us investigate this issue?
Let us know if you need any additional details.
Example Call ID: 0199de77-e93d-744e-903d-a089ab48944f
Upon checking the Twilio logs, we noticed the following recurring error: Error 31920.
Could you please help us investigate this issue?
Let us know if you need any additional details.
Example Call ID: 0199de77-e93d-744e-903d-a089ab48944f
