Urgent: Student Project Blocked by High Latency from India
Hello Vapi Team!
I'm a student developer from India working on a major project for my college. I emailed support earlier (Ticket likely from risheerishi@gmail.com) but was hoping to get some real-time help here.
I'm facing two main issues:
High Latency: I have a very good internet connection (39ms ping), but my latency to Vapi is extremely high (~1450 ms). This is causing the ready event to time out and makes the audio garbled. Is it possible to have my assistant moved to a server region in Asia (like Singapore or Mumbai) to fix this?
Student Credits: As this is a large-scale educational project, the initial free credits are not quite enough for full development and testing. Do you have any student developer programs or would a one-time credit extension be possible?
Any help would be greatly appreciated. This latency issue is the final blocker for my project. Thank you!
I'm a student developer from India working on a major project for my college. I emailed support earlier (Ticket likely from risheerishi@gmail.com) but was hoping to get some real-time help here.
I'm facing two main issues:
High Latency: I have a very good internet connection (39ms ping), but my latency to Vapi is extremely high (~1450 ms). This is causing the ready event to time out and makes the audio garbled. Is it possible to have my assistant moved to a server region in Asia (like Singapore or Mumbai) to fix this?
Student Credits: As this is a large-scale educational project, the initial free credits are not quite enough for full development and testing. Do you have any student developer programs or would a one-time credit extension be possible?
Any help would be greatly appreciated. This latency issue is the final blocker for my project. Thank you!
