fair-rose•5h ago
Inconsistent Server Messages
I am not getting status-update and end-of-call-report on my specified url, for some of the calls, causing a lot of issues, in my system.
Call_id, for such an example: 0199c8db-9ddb-7554-ac44-2fd98acf7740
Another call_id, with the same issue: 0199b314-06d6-7eeb-a4ef-d2401f2a7330
Now, i undestans that these calls were not picked, up, hence status_update might not be sent, but atleast end-of-call-report needs to be sent, so that we can complete the loop on our end, and mark the call accordingly.
2 Replies
Suggestion:
This is a known intermittent issue with Vapi, often related to SIP misconfigurations, network instability, or platform issues. As a first step, please review any recent changes to your SIP trunk or webhook configurations, as these can impact webhook delivery. If you haven't changed anything recently, consider reaching out to Vapi support with your call_id for further investigation.
Tip: Double-check your webhook URL and ensure it is reachable and correctly configured in your Vapi dashboard.
(Reference: information found in Vapi support discussions) Source: - Vapi outbound call not triggering (Discord)
This is a known intermittent issue with Vapi, often related to SIP misconfigurations, network instability, or platform issues. As a first step, please review any recent changes to your SIP trunk or webhook configurations, as these can impact webhook delivery. If you haven't changed anything recently, consider reaching out to Vapi support with your call_id for further investigation.
Tip: Double-check your webhook URL and ensure it is reachable and correctly configured in your Vapi dashboard.
(Reference: information found in Vapi support discussions) Source: - Vapi outbound call not triggering (Discord)
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
fair-roseOP•4h ago
@Vapi @Shubham Bajaj @Sahil @Duckie can you please help raise this issue with the team.
It was working correectly, some time back, and, now it is not.