sour-pinkS
VAPI3mo ago
sour-pink

Custom Transcriber Transcript problem

Hey!
We connected a custom transcriber (Soniox) to Vapi, but the transcriber only hears the user, not the AI so the AI keeps looping because it doesn’t know what it just said.
It looks like the same issue as here:
supportTranscripts with custom transcriber
Could you check if there’s a fix or something we might be missing?
Here are some call ids :
0199bfa3-095a-7aa7-aa42-0ea3aa27cf66

0199bf93-33af-733b-9465-267a5141f85f

0199bfca-cd02-7660-afd9-d948e826cb3f
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