hurt-tomatoH
VAPI3mo ago
hurt-tomato

transfer call

Hello, can someone maybe help me out?
I’ve got this problem: when there’s an incoming call to the assistant, the transfer call function works perfectly.

But when the assistant makes an outbound call, after the agent triggers the transfer call function and delivers the transfer message, the call just ends on the user’s side and the transfer never reaches our target number.

What could be the issue?
I’m using Telnyx for SIP.
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