ratty-blush•7h ago
Twilio phone error
I deleted my account that I had created with my google SSO and recreated with the email, but by twilio fone got locked up in my old organization that has been deleted. While trying to add the phone I get an error saying that the phone is already assigned to another organization. I sent a support ticket 5 days ago but didnt get any response back. Could you help me please?
1 Reply
Thanks for sharing all those details! It looks like your Twilio phone number is stuck in a deleted organization, and that's why you're seeing the 'already assigned to another organization' error when trying to add it again. I couldn't find a way to resolve this directly in the docs—usually, phone numbers can be managed or deleted via the dashboard or API (see docs), but your case is a bit more complex since the org is deleted.
I've escalated this to our support team so a human can take a closer look and help get your number released. Hang tight—someone will get back to you as soon as possible!
⤵️ Mention @Vapi Support Bot for follow-ups 🐥