dead-brownD
VAPI4mo ago
dead-brown

GHL tool not working properly (ghl_get_contact)

Hi, I've been having trouble using GHL tools in VAPI.

I'm trying to get the contacts information for the assistant to be able to call the user by their name, or to schedule an appointment.

The problems I get:
  • getting the callers phone number
    -Inconsistency (It works 1/3 times on average)
    -If I interrupted the 'Start Request Message' it won't work (Call ID: 7bbe4d06-f7a0-4000-bb48-8e028ff565b3)
    -Sometimes it takes few tries to be able to get phone number and use it for the tool (call ID: c60c3733-6853-4708-ad59-72a492144068)
    -Sometimes, when the tool works, it executes 2 or 3 times (Call ID: c9f3320c-46b5-4ed1-a3fc-536a781ccb7d)
I've been struggling with this for a week now.
Please let me know if you need any more information.
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