Assistants vs Squads vs Workflows

Hi, I've been using Vapi recently and from my perspective, Assistants, Squads, and Workflows feel overlapping.

  • With Squads, the forced transfer between agents often breaks the natural conversation flow.
  • With Workflows, the reliance on strict if-statements feels like a rigid decision tree — not well-suited for live calls where topics can shift dynamically.
In practice, the agent can’t “jump” across nodes or reuse prompt training from other branches of the tree, which limits flexibility.

Question: Could you explain the intended design philosophy behind each of these (Assistant, Squad, Workflow), how they’re meant to complement each other, and which is the best foundation to invest in long-term? Are there roadmap plans to make them work together more seamlessly (e.g. cross-node learning, smoother transitions) or is there one feature with heavier development or optimisation planned?

@Vapi
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