sensitive-blue
sensitive-blue5h ago

Call logs not showing

I’m making calls and the logs aren’t showing on dashboard, could I get this resolved ASAP please
3 Replies
Vapi
Vapi5h ago
Quick Troubleshooting Step: Please check if you have recently changed any SIP trunk or webhook configurations before the call logs stopped appearing. If you made any changes, try reverting them or double-checking their correctness, as misconfigurations can cause call logs to not show up on the dashboard. If no changes were made, please provide a recent call ID so support can investigate further. Let me know if you need help locating your configuration settings! Source: - Vapi outbound call not triggering (Discord)
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
sensitive-blue
sensitive-blueOP5h ago
Recent call is 83eb2b09-c4c4-43b4-854b-82b117712b4e
flat-fuchsia
flat-fuchsia5h ago
me too even can not see the "test assistant logs"

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