xenial-black•2d ago
VAPI Outage
Last week i was at a prospect. I wanted to give a demo.
But when I called VAPI, Vapi reacted ans the first conversation spoken like it should do. I said, I want some information about my servers. After that suddenly vapi ended my call.
Really weird, The day before i t was working fine. I did not change anything. Was there an outage last Thursday? Now I have something like, why using VAPI if it is unreliable? Do you have any answers for me?
2 Replies
stormy-gold•2d ago
You'll learn quickly that voice AI fails about 80% of the time for whatever reason. That's why Retell and others focus on developer, because we're much more forgiving than most customers. Good luck!
xenial-blackOP•12h ago
Ok did not know that, do you mean that retell als fails 80% or retell is a lot better then the ones that fail 80% of the time?