How can we play an mp3 audio file ( recorded disclosure) before the agent say its greetings.
How can we play an mp3 audio file ( recorded disclosure) before the agent say its greetings. Please send me video tutorials and documentation. Thank you
VHi DanToy,
To play an MP3 audio file, such as a recorded disclosure, before the agent's greeting, you can utilize the Live Call Control features in Vapi. Here's how you can set it up:
Replace
For further details, you can refer to Vapi's Live Call Control documentation.
Please let us know if this works on your end.
To play an MP3 audio file, such as a recorded disclosure, before the agent's greeting, you can utilize the Live Call Control features in Vapi. Here's how you can set it up:
- Initiate the Call: When you initiate the call using the
endpoint, you'll receive a/call
.controlUrl - Play Audio Clip: Use the
to send acontrolUrlsaycommand with the URL of your MP3 audio file. Here's a sample curl request:
Replace
[URL_OF_YOUR_AUDIO_CLIP] with your actual audio file URL.For further details, you can refer to Vapi's Live Call Control documentation.
Please let us know if this works on your end.
