rival-black
rival-black4d ago

Veriff unable to verify me despite correct documents and details

Hi, I can't seem to get past the veriff challenge. My details and documents are correct but I am stuck at the Vapi login screen (after being redirected from Veriff) similar to a few others here. Could I get some assistance on this please ?
4 Replies
Sahil
Sahil3d ago
Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
rival-black
rival-blackOP3d ago
uneverwalkalone1986@gmail.com
Sahil
Sahil2d ago
Hi, you can login now.
rival-black
rival-blackOP2d ago
Awesome, thank you

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