compatible-crimson•6d ago
Please help with inbound vapi & n8n integration
hi someone please I need help
for inbound calls with n8n
it wont recognize any assistant override commands i give it
only on outbound calls
has anyone had this issue?
1 Reply
Hi there,
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Vapi
Customer Support Team Hi RodDem, For configuring inbound calls with assistant overrides in Vapi, ensure the following steps are correctly implemented: 1. Inbound Call Configuration: When your server receives an
Vapi
Customer Support Team Hi RodDem, For configuring inbound calls with assistant overrides in Vapi, ensure the following steps are correctly implemented: 1. Inbound Call Configuration: When your server receives an
assistant-request, it should respond with a JSON payload. Use the structure provided in the Inbound Call Configuration guide.
2. Server URL Setup: Verify that your server URL is correctly configured to handle these requests. The server URL should reply within approximately 7.5 seconds; otherwise, it could fail to apply the assistant overrides.
3. Webhook Implementation: If you're using n8n alongside Vapi, make sure your workflow captures inbound requests to your server and manages them accordingly. Your handler should dynamically determine the assistant configuration or use a transient assistant when needed.
If these setups are followed but you're still encountering issues, double-check your n8n workflow configuration and server logic to ensure they are compatible and properly integrated with the Vapi system.
Let me know if you need more assistance.