Web chat MCP call not working
Webchat MCP calls don't actually contact the server:
When asking the bot a question that trigger a tool call the bot stops for more then 10 seconds, then if prompted again act like everything is fine.
Checking chat logs I see that the tool call get executed but from my server logs no connection went through.
The webcall from the same identical Assistant with the same MCP settings work just fine.
The following are some ids for troubleshooting:
Organization ID: 8193fb1e-c62c-42fa-bfe5-6590e5a705f6
Webcall ID (successful MCP): a788e6d0-9bb9-4875-a2ca-e7011a3f45a1
Webchat IDs (not working MCP): 29b88a43-322d-401d-bc4b-a13fe0948803 ab223e29-43bf-4ddf-a3ad-c7747dc0a0f9
When asking the bot a question that trigger a tool call the bot stops for more then 10 seconds, then if prompted again act like everything is fine.
Checking chat logs I see that the tool call get executed but from my server logs no connection went through.
The webcall from the same identical Assistant with the same MCP settings work just fine.
The following are some ids for troubleshooting:
Organization ID: 8193fb1e-c62c-42fa-bfe5-6590e5a705f6
Webcall ID (successful MCP): a788e6d0-9bb9-4875-a2ca-e7011a3f45a1
Webchat IDs (not working MCP): 29b88a43-322d-401d-bc4b-a13fe0948803 ab223e29-43bf-4ddf-a3ad-c7747dc0a0f9
