VAPI•5mo ago

Drivers License and selfie

Hey so why is vapi asking for my drivers license and selfie, i dont feel comfortable submitting my personal information like that and i think thats very insecure.
I live in the US where this isnt really a thing, is there a way that I can be exempt from this?

cold-orangeOP•8/20/25, 6:55 PM

Also when i try to take a selfie it just wont work

KyleAPP•8/20/25, 8:17 PM

Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.

Ccomprehensive-tomato Sorry to hear about the issues you are having with account access. Please provid...

cold-orangeOP•8/21/25, 12:33 AM

but do i have to submit a divers license and selfie, it worked just fine yesterday?

KyleAPP•8/21/25, 4:52 PM

Yes, you need to submit those.

cold-orangeOP•8/24/25, 3:56 AM

ok i submitted everything and its taking forever to verify me, is there something wrong?

cold-orangeOP•8/24/25, 7:07 AM

i just canceled the verification because it was spinning for 2 hours i literally walked away to go and do something else and came back and it was still spinning

cold-orangeOP•8/24/25, 7:07 AM

can we please get this resolved soon?

KyleAPP•8/25/25, 3:16 PM

Can you send your account email address?

cold-orangeOP•8/25/25, 5:47 PM

ill dm it to you

cold-orangeOP•8/25/25, 5:47 PM

ah nvm i guess i cant dm

cold-orangeOP•8/25/25, 5:47 PM

5iveofswords@proton.me

Ccomprehensive-tomato Can you send your account email address?

cold-orangeOP•8/26/25, 3:56 PM

Any update? This request has been open for about a week at this point and nothing has been done

KyleAPP•8/26/25, 5:44 PM

hi, now you can login

Drivers License and selfie

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