eastern-cyan•2w ago
Drivers License and selfie
Hey so why is vapi asking for my drivers license and selfie, i dont feel comfortable submitting my personal information like that and i think thats very insecure.
I live in the US where this isnt really a thing, is there a way that I can be exempt from this?
8 Replies
eastern-cyanOP•2w ago
Also when i try to take a selfie it just wont work
Sorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
eastern-cyanOP•2w ago
but do i have to submit a divers license and selfie, it worked just fine yesterday?
Yes, you need to submit those.
eastern-cyanOP•7d ago
ok i submitted everything and its taking forever to verify me, is there something wrong?
i just canceled the verification because it was spinning for 2 hours i literally walked away to go and do something else and came back and it was still spinning
can we please get this resolved soon?
Can you send your account email address?
eastern-cyanOP•4d ago
ill dm it to you
ah nvm i guess i cant dm
5iveofswords@proton.me
Any update? This request has been open for about a week at this point and nothing has been done
hi, now you can login