Using variables in Prompt and Tools
very fustrating
in my prompt i'm trying to capture and store customer name as a variable
Begin the conversation and get the the customers name. store this as {{customer.name}}
The in the warm transfer tool, i'm trying to pass that variable when transferring. Am I missing something
Hi, I have {{customer.name}} a looking for help with credit card debt. I will let you guys take it from here.
in my prompt i'm trying to capture and store customer name as a variable
Begin the conversation and get the the customers name. store this as {{customer.name}}
The in the warm transfer tool, i'm trying to pass that variable when transferring. Am I missing something
Hi, I have {{customer.name}} a looking for help with credit card debt. I will let you guys take it from here.
