adverse-sapphire•2w ago

Custom Idle Messages

Please allow adding custom idle messages or provide an option to translate them into Portuguese. I use my assistant responsively and can't add idle messages in pt-br

4 Replies

Shubham Bajaj•2w ago

Hi TXGA, You can add custom idle messages in Portuguese by utilizing Vapi's multilingual support. Simply create a language-specific assistant or dynamically update your idle messages. Here's how you can configure it:

const ptAssistant = await client.assistants.create({
  name: "PT Support",
  messagePlan: {
    idleMessages: [
      "Oi! Tudo bem por aí? Se quiser continuar, é só me chamar...",
      "Posso ajudar com mais alguma coisa?",
      "Estou aqui quando você quiser continuar."
    ],
    idleTimeoutSeconds: 15, // Adjust as needed
    idleMessageMaxSpokenCount: 3,
    idleMessageResetCountOnUserSpeechEnabled: true
  }
});

const ptAssistant = await client.assistants.create({
  name: "PT Support",
  messagePlan: {
    idleMessages: [
      "Oi! Tudo bem por aí? Se quiser continuar, é só me chamar...",
      "Posso ajudar com mais alguma coisa?",
      "Estou aqui quando você quiser continuar."
    ],
    idleTimeoutSeconds: 15, // Adjust as needed
    idleMessageMaxSpokenCount: 3,
    idleMessageResetCountOnUserSpeechEnabled: true
  }
});

For detailed guidance, refer to idle messages documentation.

adverse-sapphireOP•2w ago

Was it supposed to stay like this?

Shubham Bajaj•6d ago

Hi, yes it should stay like that. normally it would list out each message in the text box but because it is not pre-defined in our front-end the selection bubbles are empty, only having an x Can you try using your assistant and let me know if it’s working?

adverse-sapphireOP•6d ago

Yes, it's working! Thank you very much.

Custom Idle Messages

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