[ES] Assistant ignores tool-calling, hallucinates, and switches to English
Call ID: b91e1b9a-db9e-4053-a9aa-c4df4cbb1e51
Timestamp: 2025-08-19 18:34 UTC (Spain use case; conversation configured as Spanish-only)
Expected response:
For “precios para teñirme el pelo”, the assistant should call consultaInfo and reply in one short line in Spanish. Since hair coloring isn’t in our business data, it should return exactly:
“No consta. Puedes confirmarlo en recepción.”
Actual response:
No consultaInfo call. Long monologue, mixes Spanish and English, leaks internal instructions (“Use Consulta Info…”), invents “orientative prices”, and doesn’t let the user speak.
Timestamp: 2025-08-19 18:34 UTC (Spain use case; conversation configured as Spanish-only)
Expected response:
For “precios para teñirme el pelo”, the assistant should call consultaInfo and reply in one short line in Spanish. Since hair coloring isn’t in our business data, it should return exactly:
“No consta. Puedes confirmarlo en recepción.”
Actual response:
No consultaInfo call. Long monologue, mixes Spanish and English, leaks internal instructions (“Use Consulta Info…”), invents “orientative prices”, and doesn’t let the user speak.
