equal-aqua•2w ago

Vapi integration with web-socket telephony service

We have a cloud telephony service which makes calls and communicates via websocket but Vapi requires SIP address to make calls for outbound calling any possible ways to or softwares which helps to integerate websocket calling feature into VAPI AI @Jordan @Eric K (COO @Cloudonix) @Nir S (CEO/Founder @Cloudonix) @Pigeon @Quintus

34 Replies

deep-jade•2w ago

@rakibhai_55 Not sure I understand. You have a WebSocket server which streams bi-directional audio, and you want to connect it to VAPI ?

equal-aquaOP•2w ago

yes sir so that i can automate the calls

deep-jade•2w ago

Assuming your WebSocket audio is compatible, you can use the following for your AudioSocket - https://developers.cloudonix.com/Documentation/voiceApplication/Verb/connect/stream

Cloudonix Developer Resources

deep-jade•2w ago

But, I'm somewhat missing the use-case here

equal-aquaOP•2w ago

I have created a voice bot using VAPI AI that initially handled incoming calls through Twilio. However, since Twilio does not provide Indian phone numbers, I sought a local solution and found a provider called TeleCMI. TeleCMI offers a platform named Piopiy, which supports connecting calls for Indian numbers. They informed me that the integration and call connection with Piopiy can only be achieved through WebSocket technology, enabling real-time streaming and interaction with the voice bot. This approach ensures seamless handling of calls within India while leveraging the capabilities of my voice bot.

equal-aquaOP•2w ago

https://doc.telecmi.com/piopiy/docs/get-started

Get started | PIOPIY

Overview

deep-jade•2w ago

Ahhhhh.... Indian phone numbers is the issue - I can help with that, no WebSocket required We have our own infrastructure in India, so you can connect any local SIP telephony provider to us, and we'll connect you to VAPI it's a 2 minute process in most cases

equal-aquaOP•2w ago

go on Sir i am all ears please explain or provide any links to access it

deep-jade•2w ago

First of all, you'll need to setup an account on cloudonix.com - you get the first 14 days free of charge. Who is providing you numbers in India? Did they provide you with SIP credentials ?

equal-aquaOP•2w ago

Telecmi no they offer only websocket connection

deep-jade•2w ago

I doubt it they seem like a UCaaS provider

equal-aquaOP•2w ago

whats that sir

deep-jade•2w ago

Unified Communications as a Service

equal-aquaOP•2w ago

ok sir i will create account and test any cost for trial account sir

deep-jade•2w ago

the 14 days trial is free of charge and after that, you can continue using the system using the Free Tier for development purposes

equal-aquaOP•2w ago

ok sir i will do so

deep-jade•2w ago

ahhhh.... Their WebSocket is a browser based WebRTC SDK that's won't help you are you fixed on this provider or your can work with another provider?

equal-aquaOP•2w ago

open for any providers we need indian number integration sir

deep-jade•2w ago

Have you tried Plivo? it takes them a bit of time, but we have several customers using Plivo in India

deep-jade•2w ago

Have a look here - https://sonetel.com/en/sip-trunking/

Aashish Joshi

Sonetel

SIP Trunks

Get a reliable SIP trunk for your Call center, with local phone numbers worldwide, IVR and Call recording.

deep-jade•2w ago

This may also be useful - https://www.easytelindia.com/sip-trunking-plans.php

equal-aquaOP•2w ago

yes sir they asked for $999 pack so not affordable Thank you for the details and links we are scraping for a month nothing we got but all these providers give indian mobile numbers ?

deep-jade•2w ago

I'm not sure - but you should contact them and talk to them directly

equal-aquaOP•2w ago

ok sir i will your service first and go for them

deep-jade•2w ago

Have fun - if you need assistance or have question, don't hesitate to contact

equal-aquaOP•2w ago

sir another issue

equal-aquaOP•2w ago