Agent ending the calls too early
Hi,
I've been dealing with this problem for 1,5 week.
The agent books a meeting and after that it's supposed to confirm the booking with the user and then thank the user before calling the end_call_tool (Which i've created) or end_call-tool.
It skips everything after the booking is made and jumps to end_call directly instead.
Please - Help me
I've been dealing with this problem for 1,5 week.
The agent books a meeting and after that it's supposed to confirm the booking with the user and then thank the user before calling the end_call_tool (Which i've created) or end_call-tool.
It skips everything after the booking is made and jumps to end_call directly instead.
Please - Help me
