[URGENT -AGENCY PLAN] Are concurrent limits not effective in campaign
[URGENT AFGENCY PLAN]
We’re experiencing an issue with the concurrency limit in our campaign. Even though we’ve set a concurrency limit and our agency plan allows up to 50 concurrent calls, the system is placing calls one at a time instead of running them concurrently.
Could you please check why the concurrency limit isn’t being applied as expected?
Also, the outbound campaign menu is no longer showing for us
campaign ID: d126a6bd-2b4f-44ff-91d5-c6322939bfc6
organization ID: 8fcae760-23cb-4857-a7bc-32a982810e88
We’re experiencing an issue with the concurrency limit in our campaign. Even though we’ve set a concurrency limit and our agency plan allows up to 50 concurrent calls, the system is placing calls one at a time instead of running them concurrently.
Could you please check why the concurrency limit isn’t being applied as expected?
Also, the outbound campaign menu is no longer showing for us
campaign ID: d126a6bd-2b4f-44ff-91d5-c6322939bfc6
organization ID: 8fcae760-23cb-4857-a7bc-32a982810e88
