VAPI•5mo ago

PlayHT and Assistant Edit Error

I am unable to edit any of my assistants configured with a Play.HT voice previously set up. (Calls are active and voice working on the line)

I’ve also noticed they removed PlayHT as a provider of voice inside the assistant.

The only assistants I’m able to edit are those with a different provider already selected.

Any fixes for this? I need to be able to edit the forwarding number.

I’m sure I can edit with API, but my interface is stuck for those assistants & I’m sure others are facing the same.

Vapi Support BotAPP•8/6/25, 7:53 PM

You can update your assistant's forwarding number using the Vapi API as a workaround.
Here's a sample cURL command to PATCH the assistant (replace <assistant_id><assistant_id>, <token><token>, and <new_number><new_number> with your values):

curl -X PATCH https://api.vapi.ai/assistant/<assistant_id> \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{"forwardingNumber": "<new_number>"}'

curl -X PATCH https://api.vapi.ai/assistant/<assistant_id> \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{"forwardingNumber": "<new_number>"}'

This lets you edit the forwarding number even if the UI is stuck.

Source:

Update Assistant (API Reference)

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

VVapi Support Bot **You can update your assistant's forwarding number using the Vapi API as a work...

DuckieAPP•8/6/25, 9:17 PM

Message marked as helpful by @VoicePanda.ai!

KyleAPP•8/8/25, 3:23 AM

If you need help updating your assistants config to default voice settings please let us know

PlayHT and Assistant Edit Error

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