Team Member Invite Email Missing
Hello - I have not been able to receive a team member invite that was sent to me from one of our accounts. What do oyu need from me to look into this
VHi Isai Guerrero,
Here are a few steps you can follow to troubleshoot the issue with receiving a team member invite:
Here are a few steps you can follow to troubleshoot the issue with receiving a team member invite:
- Check Spam/Junk Folders: Make sure the invite email wasn't mistakenly sent to your spam or junk folders.
- Confirm Email Address: Verify that the email address used for the invite is correct.
- Multiple Attempts: The system allows inviting up to 100 users simultaneously by entering email addresses in the users' page. Check with the sender to resend the invite from their end.
- Dashboard Check: Even if the email was not received, check if you can see the organization by logging into your account and looking at the dashboard dropdown menu.
