Overriding squad variables in inbound calls
Hello, when an assistant is called in inbound calls, we can freely give the user's information in assistantOverrides with the assistant-selector webhook, as in the example:
In another scenario, the user calls the Squad we created and is transferred to different agents as needed. We use four agents in the relevant Squad. We'd like to know how we can assign assistantOverrides values that can be applied to each of these agents. thanks
In another scenario, the user calls the Squad we created and is transferred to different agents as needed. We use four agents in the relevant Squad. We'd like to know how we can assign assistantOverrides values that can be applied to each of these agents. thanks