W

VAPI•5mo ago

wispy-olive

Azure Transcriber not working when changing configurations

Im using Azure Transcriber in both EN-US and FR languages. The transcriber works fine but the moment I try to modify the built in configurations the transcriber is unresponsive.

Configurations Im talking about are:

• Segmentation timeout
• Segmentation strategy

Whenever I try modifying one of these, the transcriber does not work. It is working back when I return to default settings.

Are those configurations not supported?

Here is an example CallId where the transcriber is not responsive: e2e2ebdb-aeea-4182-8917-1dca336f0982