VAPI•6mo ago

Login Issue

I am not sure what the issue is but we have not been able to login to our vapi account and have gotten the following emails. Have reached out on email too but no response.

For the record we have a single account that is accessed by all devs who do live in different regions which could be a reason for logins from various locations. Please resolve this ASAP as we have clients that get affected through this

@Duckie @Vapi @FBIT Tech @Shubham Bajaj

extreme-purple•6/30/25, 10:49 AM

Send your registed email address..

then-purpleOP•6/30/25, 11:50 AM

finance@dataquartz.com

then-purpleOP•6/30/25, 3:14 PM

@Kings_big

any updates?

then-purpleOP•6/30/25, 4:59 PM

Sorry for pushing guys but this is really urgent. We havent had any response on support email either. Please promptly resolve this. Ill be happy to assist with any verification documents

then-purpleOP•6/30/25, 4:59 PM

@Vapi @FBIT Tech @Kings_big

Tthen-purple @Kings_big💫 any updates?

extreme-purple•6/30/25, 5:02 PM

I'll update you when fixed

Tthen-purple Sorry for pushing guys but this is really urgent. We havent had any response on ...

extreme-purple•6/30/25, 5:05 PM

You can try again @Muneeb

then-purpleOP•6/30/25, 5:21 PM

Still not working

Screenshot_2025-06-30_at_10.20.44_PM.png

extreme-purple•6/30/25, 5:23 PM

Try clear browser memory for vapi and then try in incognito mode..

then-purpleOP•6/30/25, 5:27 PM

Cleared all cache and cookies. Tried on 3 different browsers in incognito mode too. Still nothin

living-lavender•6/30/25, 5:31 PM

@Muneeb I don't see that your account is blocked anymore.

living-lavender•6/30/25, 5:31 PM

Can you try to login once again?

living-lavender•6/30/25, 5:32 PM

Also, based on the error message you are not entering the right password.

then-purpleOP•6/30/25, 5:58 PM

Oh my bad! was entering the wrong password. Works now. Please let me know how we can avoid getting blocked in future? Definitely wouldnt want this to happen again

Tthen-purple Oh my bad! was entering the wrong password. Works now. Please let me know how we...

extreme-purple•6/30/25, 5:59 PM

Glad you figure it out

Login Issue

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