Not able to forward calls
Hi, We are not able to forward calls. The sound is just "BIP BIP BIP", but transfer happening. This is URGENT!!!
ACan you check and share the error you are getting on VAPI dashboard. Check for the SIP Status.
DWhere do i check this exactly? I see this on call logs "An error occurred in this call: call.in-progress.error-providerfault-transport-never-connected" @Subrat Sagar
ALet me know two things
Are using a "SIP provider" ? If yes tell me the SIP error code.
Are you using E.164 format while putting the transfer number i.e. +countrycode number or not?
Are using a "SIP provider" ? If yes tell me the SIP error code.
Are you using E.164 format while putting the transfer number i.e. +countrycode number or not?
DYes im using sip provider, yes im using e.164 format +countrycode. I get this "{"message":"Bad Request Exception"}" and labled as 404 @Subrat Sagar
A@Relatasso This is SIP trunking issue. SIP server is not able to route to your number. Plan a meeting over google meet. Perhaps I would be able to solve this.
KPlease let us know If you require additional support
DIt was a SIP error after some digging. Thanks!
KNice work! If you need anything let us know
