Vapi AI 401 Unauthorized Error - All Credentials Correct, Need Support Escalation
Summary
I'm trying to use Vapi AI but keep getting "401 Unauthorized" errors even though I'm doing everything right.
What I have:
Private API key: 1ccbaa08-5fa8-44d9-a0fa-5d179674bcde
Phone number ID: 9188c463-d168-40cf-b5aa-a7bc1e9fe6a8
Account email: ashah6@chewy.com
Account has credits (not in trial mode)
What happens:
Every time I make an API call, I get:
401 Unauthorized
"Invalid Key. Hot tip, you may be using the private key instead of the public key, or vice versa."
What I've tried:
Using the private key as Bearer token (as docs say)
Regenerating new private keys
Different phone number formats
I'm trying to use Vapi AI but keep getting "401 Unauthorized" errors even though I'm doing everything right.
What I have:
Private API key: 1ccbaa08-5fa8-44d9-a0fa-5d179674bcde
Phone number ID: 9188c463-d168-40cf-b5aa-a7bc1e9fe6a8
Account email: ashah6@chewy.com
Account has credits (not in trial mode)
What happens:
Every time I make an API call, I get:
401 Unauthorized
"Invalid Key. Hot tip, you may be using the private key instead of the public key, or vice versa."
What I've tried:
Using the private key as Bearer token (as docs say)
Regenerating new private keys
Different phone number formats
