fair-rose•4mo ago

Workflow editing voice

How do I remove the background office noises in the workflow? It doesn’t let me do it on any of the nodes or global voice edit it’s not there at all also no where in the code it just adds it on its own during call

12 Replies

fair-roseOP•4mo ago

Also how do I make it do a silent transfer so it doesn’t actually ring at all just transfer to another number

xenial-black•4mo ago

Enable smartDenoisingPlan.enabled = true and optionally fourierDenoisingPlan, then publish the assistant and adjust settings if needed for better clarity.. Set firstMessage to "", use firstMessageMode: "assistant-speaks-first-with-model-generated-message", and call transferCall without any audible prompts..

correct-apricot•4mo ago

is there a way to change that in the dashboard frontend view or is this purely backend only

Shubham Bajaj•4mo ago

Hey Jimmy, hey Jamie, could you please clarify what you mean by changing it purely from the backend, or is it something else?

correct-apricot•4mo ago

is there a way for me to add smartDenoisingPlan.enabled = true inside of workflows

correct-apricot•4mo ago

also when u click on viusalise on a call from call logs it doesnt play the call and show the intelligence events

Shubham Bajaj•4mo ago

Hi Jimmy, Smart denoising isn’t yet available for workflows, but we can enable it—thank you for the feature request. To diagnose the call-log visualization issue (where the call doesn’t play and intelligence events aren’t shown), could you record a short Loom video demonstrating the steps and the error? That will give us the full context to reproduce and resolve it. If Loom isn’t an option, a brief screen capture or a detailed walkthrough of your steps and any messages you see would also help. Thanks, and I’ll prioritize this once we have the video.

diverse-rose•4mo ago

yeah same here. Every workflow outcound call has the office noise on default but I can't turn it off in the conversation also

fair-roseOP•4mo ago

We can see the code in the background but cannot change it, pretty redundant ngl @Shubham Bajaj

ambitious-aqua•3mo ago

@Ahmad Did you try using the API to modify the code?

fair-roseOP•3mo ago

Oh? How so? Make.com?

Shubham Bajaj•3mo ago

Hey Ahmad, you can try updating your workflows using UPDATE API https://docs.vapi.ai/api-reference/workflow/workflow-controller-update

Workflow editing voice

Did you find this page helpful?