VAPI•7mo ago

Error 500 When Uploading File via /file Endpoint

Hi VAPI Support Team,

We’re currently encountering a 500 Internal Server Error when trying to upload a file using the /file endpoint.

Here’s the cURL request we’re using:

curl --location 'https://api.vapi.ai/file' \
--header 'Authorization: Bearer <redacted>' \
--form 'file=@"/filepath"'

curl --location 'https://api.vapi.ai/file' \
--header 'Authorization: Bearer <redacted>' \
--form 'file=@"/filepath"'

curl --location 'https://api.vapi.ai/file' \
--header 'Authorization: Bearer <redacted>' \
--form 'file=@"/filepath"'

curl --location 'https://api.vapi.ai/file' \
--header 'Authorization: Bearer <redacted>' \
--form 'file=@"/filepath"'

And this is the response we receive:

{
  "statusCode": 500,
  "message": "Internal server error. Contact support@vapi.ai for help."
}

{
  "statusCode": 500,
  "message": "Internal server error. Contact support@vapi.ai for help."
}

{
  "statusCode": 500,
  "message": "Internal server error. Contact support@vapi.ai for help."
}

{
  "statusCode": 500,
  "message": "Internal server error. Contact support@vapi.ai for help."
}

Can you please confirm if this endpoint is currently unavailable or if there’s an issue we need to resolve on our end?

Thanks in advance!
Best,
Seygi Kutani

broad-salmonOP•6/12/25, 8:04 PM

@Vapi Team

extreme-purple•6/12/25, 8:10 PM

Your request format appears correct, so try with a simple file, check using curl -v..

KyleAPP•6/13/25, 9:10 PM

Hey @Seygi, can you try again and let me know how it goes for you?

broad-salmonOP•6/18/25, 2:24 AM

It's working
Tks

KyleAPP•6/18/25, 2:38 AM

Marking this ticket as Solved

Error 500 When Uploading File via /file Endpoint

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