exotic-emerald•4mo ago
Tool Execution Issue - Please investigate!!
I am facing another issue; today we conducted a test with 100 actual inbound sales calls. During the call, the assistant's role involves retrieving data from the caller and executing tool calls to send the data to our API, followed by transferring the call to our human payment specialist.
However, we discovered that none of the data is reaching our APIs.
Call Example: https://dashboard.vapi.ai/calls/9af8f2bb-8d14-4e64-ab67-0f87af5f9761
Could you please investigate and let me know what the problem is?
3 Replies
exotic-emeraldOP•4mo ago
@Vapi Team
continuing-cyan•4mo ago
Hey Muhammad! Team is looking into it.
looking into it.