VAPI and cybersecurity
Hello VAPI team,
First of all, what an amazing product your team has built! Truly great.
I wanted to check today about security and privacy. We're about to work with a publicly traded FinTech company that wants to leverage voice AI capabilities as part of their operational flows.
One question they had was around cybersecurity.
From looking at the vapi platform, it looks like it can support HIPAA and PSS, which is great, but then it means that we will not get access to the recordings.
Is there a way to make sure we can leverage enhanced cybersecurity but still keep the recordings?
First of all, what an amazing product your team has built! Truly great.
I wanted to check today about security and privacy. We're about to work with a publicly traded FinTech company that wants to leverage voice AI capabilities as part of their operational flows.
One question they had was around cybersecurity.
From looking at the vapi platform, it looks like it can support HIPAA and PSS, which is great, but then it means that we will not get access to the recordings.
Is there a way to make sure we can leverage enhanced cybersecurity but still keep the recordings?