transfer tool
Hey. I'm trying to use transfer tool, but when my agent says "transfering the call now" it hangs up on me immidiately after. The message is not even my message which i set up.
Here is my code:
{
"id": "4ae0ef79-6496-4d5b-a748-cbbb2433d0a3",
"createdAt": "2025-05-28T06:34:44.923Z",
"updatedAt": "2025-05-28T06:58:14.375Z",
"type": "transferCall",
"function": {
"name": "hivasatiranyitas",
"parameters": {
"type": "object",
"properties": {},
"required": []
}
},
"orgId": "6d09497e-c5f6-491a-8659-b01e81283d96",
"destinations": [
{
"type": "number",
"number": "+36701234567",
"message": "Átirányitom a hívást",
"description": "Minden esetben ezt kell használni, ha a felhasználó az ügyfélszolgálattal akar beszélni.",
"transferPlan": {
"mode": "warm-transfer-say-message",
"message": "Átirányitom a hívást",
"sipVerb": "refer"
},
"numberE164CheckEnabled": true
}
]
}
What should i do to get the transfer correctly?
Here is my code:
{
"id": "4ae0ef79-6496-4d5b-a748-cbbb2433d0a3",
"createdAt": "2025-05-28T06:34:44.923Z",
"updatedAt": "2025-05-28T06:58:14.375Z",
"type": "transferCall",
"function": {
"name": "hivasatiranyitas",
"parameters": {
"type": "object",
"properties": {},
"required": []
}
},
"orgId": "6d09497e-c5f6-491a-8659-b01e81283d96",
"destinations": [
{
"type": "number",
"number": "+36701234567",
"message": "Átirányitom a hívást",
"description": "Minden esetben ezt kell használni, ha a felhasználó az ügyfélszolgálattal akar beszélni.",
"transferPlan": {
"mode": "warm-transfer-say-message",
"message": "Átirányitom a hívást",
"sipVerb": "refer"
},
"numberE164CheckEnabled": true
}
]
}
What should i do to get the transfer correctly?
