realistic-cyan•5mo ago
Phone numbers bricked
I cannot resolve this
11 Replies
It looks like the error message is indicating that the phone numbers need to be provided either as a string (like "+1234567890") or as an object with the shape { phone, [country] }. The values shown (such as "745da890-1572-4a0f-8285-f487985107e8") don't match the expected format, which is likely why you're seeing the "Something Went Wrong!" message. Double-checking the format of the phone numbers you are entering should help address this issue.
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
It looks like the error message is indicating that the phone numbers need to be provided either as a string (like "+1234567890") or as an object with the shape { phone, [country] }. The values shown (such as "745da890-1572-4a0f-8285-f487985107e8") don't match the expected format, which is likely why you're seeing the "Something Went Wrong!" message. Double-checking the format of the phone numbers you are entering should help address this issue.
⤵️ Mention @Vapi Support Bot for follow-ups 🐥
realistic-cyanOP•5mo ago
When creating a phone number via the api
numberDesiredAreaCode is actualyl required. If you dont have it then it breaks the UI of vapi phone number list.. ill need some help clearing the invalid numberscorrect-apricot•5mo ago
are you connecting your own number (creating) or searching a number via the dashboard?
realistic-cyanOP•5mo ago
creating a vapi number via API
correct-apricot•5mo ago
as far as I can recall, the API doesn't require that parameter. Can you post your API request? what exactly are you trying to do ?
realistic-cyanOP•5mo ago
yeah the API says it doesnt require it but if you dont add it, it bricks the UI of Vapi.
Im just creating phone numbers via API, i solved it by adding a desired area code. but i have 5 entires of broken numbers
correct-apricot•4mo ago
Odd... never happened to me
Hey, really sorry for your experience. If possible, could you record a loom video describing this error/behavior or inconsistency in the dashboard with the steps to reproduce it? That way, I can share this with my team, and we'll take a look. We'll even try to reproduce the same so we can fix it for you.
Also, I'll request you to share your organization ID.
correct-apricot•4mo ago
I am having difficulty in understanding how the create phone number API call is used. My issue is- A specific phone number is required and I don't understand how I would know the number before Vapi assigns one.
Here is how I envision it working-
API request that includes preferred area code.
VAPI finds an open number (in that area code).
VAPI informs me the number that was assigned.
This ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry.