ltd-scarletL
VAPI8mo ago
ltd-scarlet

vapi api

Hello, @Shubham Bajaj @Kings_big💫 Is this where I open a support ticket?

Out of 14 times that a person answered the phone there were only 3 times that the person was able to hear the assistant speaking. Every other time the person says hello multiple times while the assistant is speaking as though they can not hear anything, or the assistant never responds.

I have attached screenshots of the transcripts of many of the calls from today. Also. many of the call ID's from today are below:

  1. afef2c3d-39a9-460f-8bbd-030c5935bb68
    1. 44d1a9e0-2ce7-4bad-ad82-e7b511fd011d
    2. D30f73e0-7511-4115-ad16-b002dc033d52
    3. 07c6b3af-c9b1-453c-99f3-14b1729ad75c
    4. 0a110c76-abc3-4fc5-9487-4703c84d070c
    5. 96d7c103-0621-4b3e-864e-6e40393f043a
    6. e3f33bfa-d565-47cf-85ee-b2eb94c7fd35
    7. E78a3115-5970-450e-a642-8ece62ac337f
    8. 07d80d91-0aea-4eee-b6bc-b85a063dfa04
missed_opp_9_Screenshot_2025-05-07_154703.png
missed_opp_2_Screenshot_2025-05-07_153350.png
missed_opp_3_Screenshot_2025-05-07_154031.png
missed_opp_4_Screenshot_2025-05-07_154221.png
missed_opp_5_Screenshot_2025-05-07_154411.png
missed_opp_6_Screenshot_2025-05-07_154451.png
missed_opp_7_Screenshot_2025-05-07_154451.png
missed_opp_8_Screenshot_2025-05-07_154613.png
missed_opp_Screenshot_2025-05-07_153213.png
Was this page helpful?