VAPI•9mo ago

I requested several times the GDPR report from https://security.vapi.ai/ but never got an answer.

Hey! I couldn't find enough information to help with your GDPR report request, but I've escalated your query to one of our human agents. They'll get back to you shortly. Thanks for your patience!

⤵️ Mention @Vapi Support Bot for follow-ups 🐥

VapiAPP•4/28/25, 12:57 AM

Hey, could you share your email in DM with me?

forward-apricotOP•4/29/25, 3:22 PM

pierrehabte@bravi.app

forward-apricotOP•4/29/25, 3:22 PM

@Shubham Bajaj

VapiAPP•4/30/25, 9:44 AM

I don't see your requests can you please raise it again?

forward-apricotOP•5/7/25, 6:10 AM

done

VapiAPP•5/8/25, 2:24 AM

It has been approved from my side. You will get it soon.

abstract-purple•5/20/25, 10:32 AM

I also requested access 2 times already

VapiAPP•5/20/25, 9:22 PM

we have approved your request

you need to check you email.

abstract-purple•5/23/25, 4:15 PM

I am subscribed only. Still cannot access any documents.

Vapi Support BotAPP•5/23/25, 4:16 PM

If your GDPR document access is still blocked after approval, please email support@vapi.ai with your account details and a description of the issue.
This will ensure your case is escalated to the technical team for resolution. If you prefer real-time help, you can also join the Vapi Discord community and post in the #support channel.

Sources:

Vapi Support BotAPP•5/23/25, 4:17 PM

It looks like your access request has been approved, but you still can't view the GDPR documents.
To resolve this, please email support@vapi.ai with your account details and a description of the issue.
Mention that your request was approved but you remain unable to access the documents—support can investigate and resolve backend issues directly.
If you do not receive a response within a reasonable time, consider following up or requesting escalation.

Sources:

abstract-purple•5/23/25, 4:20 PM

OK emailed support.

Vapi Support BotAPP•5/23/25, 4:22 PM

It looks like your access requests were approved, but there have still been some issues with actually viewing the GDPR documents. I can see that you've taken all the right steps so far, and it's understandable to feel frustrated when things don't work as expected. If there's any update or change in your access, feel free to share it here—hopefully everything gets sorted out soon!

Vapi Support BotAPP•5/23/25, 4:22 PM

It looks like your access requests have been approved, but there have still been some issues with actually viewing the GDPR documents. Your persistence in following up is appreciated, and it's clear that the team is aware of the situation. If you notice any changes or updates on your end, feel free to share them here so everyone stays in the loop.

I requested several times the GDPR report from https://security.vapi.ai/ but never got an answer.

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