TransferCall Tool: Multiple Phone Destinations Not Working
I have set up the call transfer tool. Initially I set up one transfer tool per department (each with a different phone number), however unfortunately you can only attach one call transfer tool per AI. So I've now setup one call transfer tool with the multiple destination phone numbers. Unfortunately, this is not working. It is only transferring to the first phone number on the list. The AI is following the prompts, just executes the wrong phone number transfer.
Tool ID: 7c371b5b-0f94-4bf1-bca6-d6e7248c2a11
Assistant ID: c171c4b6-8043-4b94-98ac-bc9a154618d5
Call IDs:
b512f31a-3cb6-45a1-bdcb-73ccae2146f2
c4cfa1bc-b937-4208-b51d-ac6825216993
60773044-eac0-4332-9ce7-042d8526171b
Tool ID: 7c371b5b-0f94-4bf1-bca6-d6e7248c2a11
Assistant ID: c171c4b6-8043-4b94-98ac-bc9a154618d5
Call IDs:
b512f31a-3cb6-45a1-bdcb-73ccae2146f2
c4cfa1bc-b937-4208-b51d-ac6825216993
60773044-eac0-4332-9ce7-042d8526171b
