VAPI•13mo ago

URGENT - Hi guys

improved-purple · 2024-12-02T13:59:33.361Z

- Hi guys. getting this error when trying to talk with my third agent? first two work fine?

Hi guys. getting this error when trying to talk with my third agent? first two work fine?

Vapi•12/2/24, 2:02 PM

@bencroucher
Hello! I'm here to help you with your issue. It sounds like you're having trouble connecting with your third agent using VAPI. Could you please provide me with the error message you're seeing, or describe the issue in more detail? This will help me understand the problem better and assist you accordingly.

Vapi•12/2/24, 2:02 PM

You can continue this conversation by mentioning me in the message.

improved-purpleOP•12/2/24, 2:03 PM

the error message says 'key doesnt allow assitantid' then it references the assstant id'

VVapi You can continue this conversation by mentioning me in the message.

VapiAPP•12/2/24, 2:03 PM

Got it. Tagging @Vapi Team for additional help.

improved-purpleOP•12/2/24, 2:07 PM

the error message says 'key doesnt allow assitantid' then it references the assstant id'

improved-purpleOP•12/2/24, 2:11 PM

i am also getting an error saying 'key doesnt allow transient assitant' please could someone help

dead-brown•12/8/24, 11:19 PM

I’m running into the same issue right now

dead-brown•12/8/24, 11:20 PM

Did you end up finding a resolution @bencroucher ?

living-lavender•9/5/25, 9:00 PM

I'm getting the same error... @Vapi whats the root cause, please help?

Screenshot_2025-09-06_at_12.59.46_AM.png

VapiAPP•9/9/25, 3:51 PM

Hi, please follow the below steps:
First Step: Go to the VAPI dashboard

Second Step: Go to the API Keys page

Third Step: Scroll down to the Public Keys section

Fourth Step: Select the default public key

Fifth Step: Remove allowed assistant IDs, origins, allow transient assistants

Sixth Step: Do a hard refresh

Seventh Step: Try again making a call.

URGENT - Hi guys

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