exotic-emerald
exotic-emerald•15mo ago

😣 😫VAPI IS GLITCHING... I save the prompt, temperature and token,, vapi changed it itself..😫

I save the prompt, temperature and token,, vapi changed it itself.. I have setup everything but after 1 test, it automatically changed its settings. Help out, i need it urgently, VAPI USED BE SMOOTH, I AM FACING THIS FIRST TIME THIS KIND OF AUTO PROMPT CHANGING ISSUE.
16 Replies
Vapi
Vapi•15mo ago
@nake I'm sorry to hear that you're experiencing issues with the VAPI settings changing unexpectedly. Let's try to resolve this as quickly as possible. Could you please provide me with more details about the changes that occurred? Specifically, what settings were altered, and what were they changed to? This information will help me assist you more effectively. You can continue this conversation by mentioning me in the message.
exotic-emerald
exotic-emeraldOP•15mo ago
sure, it changed the promt for the agent and the temperature and the AI providers, everything, it changed it bcak to the default setting, and sometimes the agent was reeating sentences continously. It also havn't been able to perform the Data schema
Vapi
Vapi•15mo ago
@nake It sounds like you're encountering multiple issues with VAPI, including unexpected changes to settings and problems with the agent's responses and data schema performance. This could be due to a system error or a misconfiguration. To address the issue with settings reverting to default, please ensure that you are saving your configurations properly after making changes. If you are doing so and the problem persists, it might be a technical glitch. Regarding the agent repeating sentences and not performing the data schema as expected, this could be indicative of a problem with the underlying AI model or a bug in the system. Since these issues seem to be quite specific and technical, I would recommend reaching out to the support team with detailed information about the problems you're facing. They will be able to provide more targeted assistance and help resolve the issues you're encountering with VAPI. If you need immediate assistance, please let me know, and I can guide you on how to contact support or provide additional troubleshooting steps.
exotic-emerald
exotic-emeraldOP•15mo ago
yes i need it urgently yes tell me
Vapi
Vapi•15mo ago
@nake I understand the urgency of the situation. To address the issues with VAPI as quickly as possible, please follow these steps: 1. Double-check that you are saving your configurations after making changes. There should be a save or apply button within the VAPI settings interface. 2. If the settings continue to revert to default after saving, try clearing your browser cache or using a different browser to rule out any local issues. 3. For the agent repeating sentences, ensure there are no loops in your code or script that might cause such behavior. 4. Verify that the data schema is correctly set up and that there are no errors in the schema definition. If after these steps the problem persists, it's best to contact the support team directly. They will need specific details about your configuration and the issues you're facing to provide a solution. You can reach out to them via the support channel provided by VAPI, which might be an email address, a support ticket system, or a phone number. Would you like me to guide you on how to contact the support team or provide additional troubleshooting steps?
exotic-emerald
exotic-emeraldOP•15mo ago
tell me how to contact instant customer suppprt
vicious-gold
vicious-gold•15mo ago
There is no instant customer support.
optimistic-gold
optimistic-gold•15mo ago
I encounter the same problem, prompt disappearing, even after publishing, the llm defaults to 3.5 turbo, is very annoying, I even have to save prompts in notepad somehwere to not loose them.
rising-crimson
rising-crimson•15mo ago
I am having the same issues, losing my prompts even though I made updates to the prompts like 2 hours ago. This is so frustrating. Is there no version control in VAPI?
exotic-emerald
exotic-emerald•15mo ago
Not sure if it will work but you guys could try deleting browser cache @JJ @Neozys @nake
harsh-harlequin
harsh-harlequin•15mo ago
do hard refresh it will work. do hard refresh it will appear. your prompt is saved, do hard refresh they will appear.
exotic-emerald
exotic-emeraldOP•14mo ago
did it worked for you? what is a hard refresh?
harsh-harlequin
harsh-harlequin•14mo ago
type cmd/ctr + r in your browser or click on reload icon.
exotic-emerald
exotic-emeraldOP•14mo ago
are u sure it will be fixed?
harsh-harlequin
harsh-harlequin•14mo ago
yes.
exotic-emerald
exotic-emeraldOP•14mo ago
you saved my life!! dhanyawad. @Shubham Bajaj

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