2 Issues
Hello,
I have 2 issues I’d like to fix please.
First is how can I stop the AI from answering the phone immediately if I’m available to take the inbound call?
Second is how can I have call information such as name, phone number, and customer requirements forwarded either to an email or text message to a number following the inbound call?
Thank you!
I have 2 issues I’d like to fix please.
First is how can I stop the AI from answering the phone immediately if I’m available to take the inbound call?
Second is how can I have call information such as name, phone number, and customer requirements forwarded either to an email or text message to a number following the inbound call?
Thank you!
