Assistant keeps repeating back what the user says
My assistant is supposed to conduct question and answer conversation/dialogue. But every now and again, users experience an issue where when they say something, the assistant repeats that statement back.
An example from a transcript is below:
"User
I don't know. Maybe he was distracted.
Assistant
I don't know. Maybe he was distracted.
User
Hello?
Assistant
Yeah. Distraction sounds like a pretty solid reason [I've redacted this portion].
User
Yeah. That could have happened. That's possible. Maybe he was under pressure.
Assistant
Yeah. That could have happened. That's possible. Maybe he was under pressure.
User
Why are you repeating me?"
Call log ID: 36b36f70-a7aa-4391-a01d-5ac5e267f0e3
An example from a transcript is below:
"User
I don't know. Maybe he was distracted.
Assistant
I don't know. Maybe he was distracted.
User
Hello?
Assistant
Yeah. Distraction sounds like a pretty solid reason [I've redacted this portion].
User
Yeah. That could have happened. That's possible. Maybe he was under pressure.
Assistant
Yeah. That could have happened. That's possible. Maybe he was under pressure.
User
Why are you repeating me?"
Call log ID: 36b36f70-a7aa-4391-a01d-5ac5e267f0e3
