VAPI•2y ago

Squads call sounds robotic and slow speed

Vapi Support,

The call using a Squad that I created (Squad Id: 3dec1ce3-d756-435f-a03f-5a733a4ec392) sounds robotic with the initial Assistant and very challenging to proceed further.

Call ID: 3d1fa838-bdd6-475d-827f-1e070a480bb2

Please help!

Vapi•8/4/24, 4:50 AM

@Max
I'm sorry to hear that you're experiencing issues with the call quality. To assist you better, could you please provide more details about the problem? Are all the assistants in the squad sounding robotic, or is it just the initial one? Additionally, could you specify if there are any particular aspects of the call that are challenging to proceed with, such as understanding the assistant's responses or the flow of the conversation?

Once I have more information, I'll do my best to help you resolve the issue.

Vapi•8/4/24, 4:50 AM

You can continue this conversation by mentioning me in the message.

managerial-maroonOP•8/4/24, 4:54 AM

All assistants are sounding robotic. The first one I created was sounding great, and then the quality dropped. When I click "Talk with Squad" the sound is very robotic. @Vapi

Vapi•8/4/24, 4:54 AM

@Max
I understand that all assistants in your squad are sounding robotic, which is not the expected behavior, especially if the first one initially sounded great. This could be due to various factors, including the voice settings or technical issues on our end.

To address this, I recommend checking the voice settings for each assistant in the squad to ensure they are configured correctly. If the settings seem fine and the issue persists, it may be necessary for our technical team to investigate further.

Would you like me to guide you through checking the voice settings, or should I proceed with reporting this issue to our technical team for further investigation?

managerial-maroonOP•8/4/24, 4:55 AM

I check the voice settings, which includes the Speed. I also increased the speed to check if it made a difference. Nada.

managerial-maroonOP•8/4/24, 5:16 AM

Further to this, if the Assistant is standalone there is no issue. When I connect another assistant using the assistantDestinations is when the problem starts happening @Vapi

dangerous-fuchsia•8/5/24, 2:42 PM

can you please try by setting speed to 1 of the first assistant using azure.

managerial-maroonOP•8/6/24, 3:11 PM

I tried, however did not work. I had to replace the downstream agent for some odd reason.

dangerous-fuchsia•8/6/24, 9:53 PM

@Max so it's resolve now.?

managerial-maroonOP•8/15/24, 5:56 AM

Yes. Thank you

specific-silver•5/14/25, 8:10 AM

I have a same problem here. When i adding a multiple destination the voice is robotics

KyleAPP•5/15/25, 3:13 AM

Hey! To help track down this issue, could you share:

The call ID
When exactly this happened (the timestamp)
What response you expected to get
What response you actually got instead
This would really help us figure out what went wrong!

Squads call sounds robotic and slow speed

Similar Threads

Similar Threads

Similar Threads